Terms of Conditions

Terms and Conditions

1. Introduction

Welcome to Sheppardd.io (“we,” “us,” or “our”). By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using Sheppardd.io. If you do not agree to these Terms, you must not use our platform.

2. Eligibility

By using Sheppardd.io, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction. You also confirm that you have the legal authority to enter into these Terms on behalf of yourself or any entity you represent.

3. Use of the Platform

3.1 Acceptable Use

You agree to use Sheppardd.io for its intended purpose of collecting, managing, and showcasing customer testimonials. You must not:

• Use the platform for unlawful purposes.

• Upload, share, or distribute content that is defamatory, harmful, or violates intellectual property rights.

• Attempt to interfere with the security or functionality of the platform.

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Notify us immediately if you suspect unauthorized access to your account.

4. Content Ownership and Usage

4.1 User-Generated Content

By uploading testimonials, feedback, or other content (“User Content”) to Sheppardd.io, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute your User Content solely for the purpose of operating and improving the platform.

4.2 Intellectual Property

Sheppardd.io and its associated logos, features, and design elements are the exclusive property of Sheppardd.io. You may not use, copy, or distribute any materials from our platform without prior written consent.

5. Fees and Payment

5.1 Subscription Plans

Sheppardd.io offers tiered subscription plans. Fees are outlined on our pricing page and are subject to change with prior notice. By subscribing, you agree to pay all applicable fees associated with your selected plan.

5.2 Refund Policy

Refunds are not provided unless required by applicable law or explicitly stated in a specific promotion.

6. Data Privacy

Our collection, use, and storage of your data are governed by our Privacy Policy. By using Sheppardd.io, you consent to our data practices as outlined in the Privacy Policy.

7. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in activities that harm Sheppardd.io or its users. You may also terminate your account by contacting us.

8. Limitation of Liability

To the fullest extent permitted by law, Sheppardd.io is not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our liability is limited to the amount you paid for your subscription during the six months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Sheppardd.io, its affiliates, and employees from any claims, damages, or liabilities arising out of your use of the platform or breach of these Terms.

10. Modifications to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of Sheppardd.io after such updates constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved exclusively in the courts located in Texas.

12. Contact Us

For questions or concerns about these Terms, please contact us at:

• Email: hello@sheppardd.io